Accessibility & Inclusion

1. Our Commitment to Accessibility and Inclusion

Precision Learning is committed to ensuring that all programmes — advisory, capability, coaching, facilitation — are accessible to every participant, including those living with disabilities or facing specific socio-professional constraints. This commitment is not conditional on the nature or severity of the disability. It is a baseline principle of how we design and deliver our work.

Our delivery model is inherently flexible: we work on-site at the client's location, virtually via video platform, or at our Paris premises — and in all three contexts we are structured to adapt to the specific requirements of each participant before delivery begins.

2. Disability Coordinator — Référent Handicap

Precision Learning designates a disability coordinator responsible for guiding, informing, and supporting participants with disabilities at every stage of their engagement with us.

Disability Coordinator contact:
Email: support@precisionlearning.com
Subject line: Accessibility — Participant Support Request
Response within: 3 business days

All requests are handled with complete confidentiality. Personal data relating to disability or health is processed under our Privacy Policy in accordance with GDPR.

3. Delivery Modalities and Physical Accessibility

Precision Learning delivers programmes in three modalities, each of which carries specific accessibility considerations:

• On-site at the client's location — the client's own premises and their accessibility infrastructure. We request confirmation of physical accessibility before on-site delivery and adapt our facilitation approach accordingly.
• Virtual delivery — via Zoom or Microsoft Teams. Both platforms support screen readers, closed captioning, and keyboard navigation. Virtual delivery is available as the primary modality for any participant for whom travel or physical access presents a barrier.
• At Precision Learning premises, Paris — available on request. Physical accessibility requirements are confirmed individually with the participant prior to scheduling. We use accessible meeting facilities in central Paris.

4. Adaptations Available on Request

The following adaptations are available for participants with disabilities or specific access requirements. All requests are treated individually — this list is illustrative, not exhaustive:

• Written materials provided in advance at adjusted font sizes or in accessible digital formats
• Extended session timing or additional breaks where required
• Captioning or written transcripts for virtual sessions
• Alternative communication formats for pre- and post-session documentation
• Adjustment of delivery pace and structure to accommodate cognitive or sensory requirements
• Individual sessions in place of group cohort format where appropriate
• Advance sharing of all session content, frameworks, and materials
• Language support — programmes delivered in English; French language support available where required

No adaptation request will result in any modification to the outcome objectives of the programme. The objective remains constant; the delivery modality adapts to the participant.

5. How to Request Accessibility Support

Accessibility requirements should be communicated before the start of the programme — ideally at the enquiry or contracting stage — so that we have sufficient time to make the appropriate arrangements before the first session.

To request support:

• Contact our disability coordinator at support@precisionlearning.com
• Describe your requirements — you are not required to disclose a specific diagnosis; a description of what you need is sufficient
• We will confirm the adaptations in writing before the programme begins
• Adaptations are documented in the programme agreement and reviewed at the mid-point of multi-session engagements

Requests received during an ongoing programme will be accommodated as quickly as operationally possible — typically within one session cycle.

6. Partner Network for Specialised Support

Where a participant's requirements exceed what Precision Learning can provide directly, we maintain working relationships with specialist organisations and will actively support the participant in identifying appropriate referrals. This includes referrals to:

• Organisations specialised in workplace accessibility and disability accommodation
• Assistive technology providers relevant to the participant's specific context
• AGEFIPH (Association for the Management of Funds for the Integration of Disabled People into Employment) for funding-related guidance where applicable

7. Continuous Improvement

Precision Learning reviews its accessibility practices annually, or following any engagement in which an accessibility accommodation was implemented. This review assesses:

• The effectiveness of accommodations made
• Participant feedback on the accessibility of the programme
• Updates to the National Quality Framework (Référentiel National Qualité) and applicable legislation
• Developments in delivery technology that may expand accessibility options

Participants are invited to provide feedback on the accessibility of their programme through the standard post-programme evaluation, and additionally through direct communication with the disability coordinator at any stage.

8. Legal Framework

This policy operates within the following legal and regulatory framework:

• French Law No. 2005-102 — equal rights, opportunities, participation, and citizenship for people with disabilities
• French Law No. 2018-771 (Loi Avenir Professionnel) — freedom to choose one's professional future, including obligations on training organisations
• National Quality Framework (Référentiel National Qualité) — Indicator 1 (public information including accessibility) and Indicator 26 (mobilisation of expertise, tools, and networks to accommodate participants with disabilities)
• GDPR (Regulation EU 2016/679) — governing the processing of health and disability data
• UN Convention on the Rights of Persons with Disabilities — ratified by France in 2010

This policy is approved by the President of Precision Learning and is reviewed annually. Last review: May 2026. Next scheduled review: May 2027.